Now there may be situations when a good response is to thank the person who has said sorry to you - this works well if they have (or tried to) put right the wrong that they have done.
When lights fuse, furniture gets rickety, pipes get clogged, or vacuum cleaners fail to operate, some woman assume that their husbands will somehow put things right.
Above all, the deep structural failings of Italy—an inefficient public sector, a poor demographic outlook, lousy universities, a calamitously slow judicial system—will take years to put right.